Rosa Pham
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Activity overview
Latest activity by Rosa Pham-
Rosa Pham created an article,
I've just received my furniture, and there's a problem with it. What can I do?
We are so sorry to hear that there is an issue with your piece of furniture. We would love to get that resolved for you and so we can get the best solution, we will need to see a photograph or vid...
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Rosa Pham created an article,
Do you have a no-contact delivery process in place?
Yes, all deliveries & collections are now no-contact. Two-Man: Large items will now be delivered to the doorstep only. We have temporarily suspended our room of choice, unpack, assembly and packag...
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Rosa Pham created an article,
How can I cancel an order?
We are sorry to hear that you would like to cancel your order. Please contact our care team through our online form letting us know your order number and the item(s) you wish like to cancel. We wil...
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Rosa Pham created an article,
The delivery time for my furniture has passed, but it hasn't arrived. What can I do?
We are really sorry if there has been a delay in getting your furniture to you. Very occasionally, unforeseen circumstances can affect our production line. If this means that your order will be del...
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Rosa Pham created an article,
Where is my order?
Once you've placed your order, you will receive a confirmation email telling you when you can expect your furniture to be delivered. If you have ordered multiple pieces of furniture this may vary ...
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Rosa Pham created an article,
Can I use my voucher code on sale items?
Our voucher codes are only able to be used one at a time. We can only offer one promotion per order. Unless we specifically say otherwise, our voucher codes are not valid on sale or clearance items.
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Rosa Pham created an article,
Can I use my voucher code on sale items?
Our voucher codes are only able to be used one at a time. We can only offer one promotion per order. Unless we specifically say otherwise, our voucher codes are not valid on sale or clearance items.
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Rosa Pham created an article,
What are your delivery charges?
Below you’ll find our delivery charges. All our delivery services allow you to choose a date that suits you and include free updates on your delivery by text and email. £4 for orders of up to £49.9...
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Rosa Pham created an article,
How can I pay?
We accept Visa Credit, Visa Debit, Mastercard and Amex. To complete the purchase of your furniture using Visa Credit, Visa Debit, Mastercard, Amex and PayPal, we'll need to take full payment from y...